Tech Support

Videos and Guides

You can access a folder of helpful videos and guides broken down by program here.

Help Desk

Submit a support ticket for software or hardware issues related to your KIPP NYC ChromeBook.

New Students and Families - Get Your Login!

To get KIPP Chromebook login credentials, including a Clever Badge for students K-4, start here.

Sign into your KIPP Chromebook

To use the Chromebook, simply have your student log in using the Clever Badge (grades K-4) or the username/password (grades 5-12) below. For 5-12, type the entire username in the username field, including the domain name.

Launch Canvas through Clever

Visit the Clever portal and launch the new Canvas Learning Management System.

Video: How To Login To Clever


Login to Zoom

Students in all grades can log into KIPP NYC Zoom by clicking on the Zoom icon on their Chromebook and enter their username and password.


To connect with teachers for live video conferences, and learning sessions, follow the steps in this video.

The example below shows the process when using a Chromebook. Regardless of what device you use, you’ll use your KIPP student email to login to each service.


Login to Canvas with the student’s KIPP NYC Google Account. Assignments will be posted regularly through Canvas. Students will also need to turn work in on Canvas.


Students have access to Clever and Google Apps For Education to log into key learning programs. If your child is having trouble logging in to Clever or Google Apps For Education to complete school work, submit a ticket here. Please include your child’s full name and his or her home room teacher name to help us identify the student.

Watch a quick video on how to login to Clever using the Clever badge.

Read KIPP NYC’s policy on Remote Education